Baptist House - Occasional Receptionist

Hours: Ad-Hoc
Salary: £13.00 per hour
With a very busy building, Baptist House currently has two receptionists who cover the working week. This role is to provide support with the reception cover when they are on holiday, unwell or where extra support is needed.
Key responsibilities include:
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Front-of-House Cover: Welcoming visitors in a professional, warm, and efficient manner. Ensuring Contractors on site have completed the necessary work permits.
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Call Handling: Answering, screening, and forwarding phone calls, as well as taking accurate messages and managing the MS Teams switchboard
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Appointment Management: Booking, cancelling, and rescheduling appointments using MS Teams and Outlook.
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General Administration: Handling mail, sorting post, distributing courier deliveries, filing, scanning documents, and data entry.
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Environment Maintenance: Keeping the reception area and waiting room tidy and presentable.
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Operational Security: Assigning temporary and permanent security access cards. Carrying out specific duties in the event of emergencies.
Hours are not guaranteed, with shifts arranged as needed to cover absences. Typical shifts may be 8am to 4pm, 8am to 5pm, 1pm to 4pm. The individual also has the right to decline requested ad-hoc hours. Sometimes they will be looking for cover for half days or full days and on other occasions, with advance notice, they may be looking for cover for holiday periods of a week or two weeks.
Closing date for applications: 9am, Friday 13th March 2026.
For more information, please download the Role Profile here. |